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TrustWave Agree
Trustwave Subscriber Agreement for Certificates
Ver. 27MAY09
PLEASE READ THIS AGREEMENT AND THE TRUSTWAVE CERTIFICATION PRACTICES STATEMENTS
(“CPS”) CAREFULLY BEFORE USING THE CERTIFICATE ISSUED TO YOUR ORGANIZATION. BY
USING THE CERTIFICATE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS
AGREEMENT AND THE CPS. IF YOU HAVE ANY QUESTIONS REGARDING THIS AGREEMENT,
E-MAIL US AT ca@trustwave.com OR CALL US AT 312-873-7500 AND ASK FOR OUR LEGAL
DEPARTMENT.
THIS TRUSTWAVE SUBSCRIBER AGREEMENT FOR EXTENDED VALIDATION CERTIFICATES ("Agreement")
is effective as of the date of the accompanying Certificate (the "Effective Date")
between Trustwave Holdings, Inc. ("Trustwave") and the organization receiving
the Certificate ("Applicant").
The legal name of the Applicant is (as stated above).
The name of the Contract Signer (as hereinafter defined) duly authorized by the
Applicant to bind the Applicant to this Agreement is (as stated above).
Unless agreed otherwise by the parties, each Certificate that Trustwave issues
to Applicant shall be governed by this Agreement and the CPS. Further, the
parties hereby agree that Relying Parties and Application Software Vendors (as
such terms are defined below) are intended third party beneficiaries of this
Agreement.
1. DEFINITIONS
Application Software Vendors
A developer of Internet browser software or other software that displays or uses
certificates and distributes root certificates, such as, but not limited to, KDE,
Microsoft Corporation, Mozilla Corporation, Opera Software ASA, and Red Hat, Inc.
Certificate Revocation List ("CRL")
A regularly updated time-stamped list of revoked or invalid Certificates that is
created and digitally signed by the CA that issued the Certificates.
Certification Authority ("CA")
Trustwave or an entity which is certified by Trustwave to issue Certificates to
Users. Trustwave is Applicant's CA hereunder.
Contract Signer
The natural person who is employed by the Applicant, or an authorized agent who
has express authority to represent the Applicant who has signed this Agreement
on behalf of the Applicant and who has authority on behalf of the Applicant to
sign this Agreement on behalf of the Applicant.
Digital Signature
Information encrypted with a Private Key which is appended to electronic data to
identify the owner of the Private Key and verify the integrity of the electronic
data. Digitally Signed shall refer to electronic data to which a Digital
Signature has been appended.
Certificate
Any certificate that contains information specified in the CPS and/or the
Guidelines, as applicable, and that has been validated in accordance with the
CPS and/or the Guidelines, as applicable.
Guidelines
Guidelines for Extended Validation Certificates, and other Certificates as
adopted by the CA/Browser Forum and as amended, revised and updated from time to
time.
Key Pair
The Private Key and Public Key that correspond to each other.
Private Key
The key of a Key Pair that is kept secret by the holder of the Key Pair, and
that is used to create digital signatures and/or to decrypt electronic records
or files that were encrypted with the corresponding Public Key.
Public Key
The key of a Key Pair that may be publicly disclosed by the holder of the
corresponding Private Key and that is used by a Relying Party to verify digital
signatures created with the holder's corresponding Private Key and/or to encrypt
messages so that they can be decrypted only with the holder's corresponding
Private Key.
Relying Parties
Any person (individual or entity) that relies on a Valid Certificate. An
Application Software Vendor is not considered a Relying Party when software
distributed by such Vendor merely displays information regarding a Certificate.
Secure Server Hierarchy
A collection of CAs and their certified Users.
Suspect Code
Code that contains malicious functionality or serious vulnerabilities, including
spyware, malware, and other code that installs without the user’s consent and/or
resists its own removal, and code that can be exploited in ways not intended by
its designers to compromise the trustworthiness of the platforms on which it
executes.
User
An individual or an organization that has requested a CA to issue him, her or it
a Certificate.
Valid Certificate
A Certificate that has not expired and has not been revoked.
2. AUTHORITY TO USE CERTIFICATE
Grant of Authority
As of the Effective Date, Trustwave hereby grants to Applicant the authority for
the term set forth in Section 7 to use the Certificate to create Digital
Signatures or to use the Certificate in conjunction with Private Key or Public
Key operations.
Limitations on Authority
Applicant shall use its Certificate only in connection with properly licensed
cryptographic software.
3. SERVICES PROVIDED BY TRUSTWAVE
After execution of this Agreement and payment of all applicable fees, in
addition to the grant of authority pursuant to Section 2, Trustwave or a third
party provider designated by Trustwave shall provide the following services to
Applicant hereunder:
CRL Availability
Use its reasonable efforts to compile, aggregate and make electronically
available to all CAs and certified Users in the Secure Server Hierarchy (i)
Trustwave's current CRL, and (ii) the CRLs provided by CAs to Trustwave;
provided, however, that Trustwave shall not be in breach of its obligations
hereunder as a result of any delay in or failure of performance on its part
which arises out of any equipment failure or telecommunications breakdown beyond
the reasonable control of Trustwave.
Revocation Status Services
Use its reasonable efforts to provide to CAs, certified Users and users of those
Certificates in the Secure Server Hierarchy information concerning the status of
particular Certificates; provided, however, that Trustwave shall not be in
breach of its obligations hereunder as a result of any delay in or failure of
performance on its part which arises out of any equipment failure or
telecommunications breakdown beyond the reasonable control of Trustwave.
Revoke Certificates
Promptly upon the request of Applicant, revoke the Certificate of Applicant.
Trustwave agrees that it, promptly after revoking Applicant's Certificate at
Applicant's request, shall issue Applicant a new Certificate upon verification
and approval by the appropriate CA and payment by Applicant of the then-current
applicable fee.
4. APPLICANT OBLIGATIONS
User Identification Information
All information provided by Applicant to Trustwave for the purpose of obtaining
their Certificate shall be truthful, accurate, and not misleading. If at any
time, the name of Applicant contained in the Certificate request provided by
Applicant has changed, Applicant shall immediately cease using such Certificate,
request that Trustwave revoke such Certificate, and provide Trustwave with such
changed information. If at any time, any other significant information, in
particular Applicant's organization name, city, state, or country changes from
that contained in the Certificate request, Applicant shall request that
Trustwave revoke the Certificate. Trustwave agrees that it shall, promptly after
revoking Applicant's Certificate at Applicant’s request, issue Applicant a new
Certificate upon acceptable completion of verification process and payment by
Applicant of the then-current applicable fee.
Compromised Certificate
If Applicant has any reason to believe that the security of Applicant's Private
Key may have been compromised, Applicant shall immediately request that
Trustwave revoke Applicant's Certificate and Trustwave shall revoke said
Certificate immediately upon Applicant's request.
Accuracy of Information
Applicant hereby agrees and warrants that it will provide accurate and complete
information at all times to Trustwave, both in the Certificate request and as
otherwise requested by Trustwave in connection with the issuance of the
Certificate(s) to be supplied by Trustwave.
Protection of Private Key
Applicant hereby agrees and warrants that it (and it authorized subcontractors)
will take all reasonable measures necessary to maintain sole control of, keep
confidential, and properly protect at all times the Private Key that corresponds
to the Public Key to be included in the requested Certificate(s) (and any
associated access information or device – e.g., password or token). Applicant
hereby assumes a duty to retain control of Applicant's Private Key, to use a
trustworthy system, and to take reasonable precautions to prevent its loss,
disclosure or unauthorized use.
Applicant further agrees to protect EV code signing private keys with a FIPS
140-2 level 2 (or equivalent) crypto module. Trustwave may audit Applicant’s
compliance with this requirement.
Acceptance of Certificate
Applicant hereby agrees and warrants that it will not install and use the
Certificate(s) until it has reviewed and verified the accuracy of the data in
each Certificate. Applicant is required to notify Trustwave immediately if there
is an error in its Certificate.
Reporting and Revocation Upon Compromise
Applicant hereby agrees and warrants that it will promptly cease using a
Certificate and its associated Private Key, and promptly request Trustwave to
revoke the Certificate, in the event that: (a) any information in the
Certificate is or becomes incorrect or inaccurate, or (b) there is any actual or
suspected misuse or compromise of the Private Key associated with the Public Key
listed in the Certificate.
Termination of Use of Certificate
Applicant hereby agrees and warrants that it will promptly cease all use of the
Private Key corresponding to the Public Key listed in an Certificate upon
expiration or revocation of that Certificate.
Use of Certificate
Applicant hereby agrees and warrants that it will install the Certificate only
on the server accessible at the domain name listed on the Certificate, and to
use the Certificate solely in compliance with all applicable laws, for
authorized company business, and in accordance with this Agreement, the CPS, and
the Guidelines
Furthermore, with respect to code signing Certificate(s) and in addition to the
other obligations herein, Applicant hereby agrees and warrants that it (i) shall
not intentionally include Suspect Code in its code signed software; (ii) shall
not knowingly sign software that contains Suspect Code; and (iii) shall inform
Trustwave of the following circumstances:
(a) It is discovered, by whatever means, that the signed code is suspect; or
(b) it discovers or suspects that a copy of its private key or key activation
data is no longer under its sole control.
5. PERMISSION TO PUBLISH INFORMATION & RECEIVE COMMUNICATIONS
Applicant agrees that Trustwave may publish the serial number of Applicant's
Certificate in connection with Trustwave's dissemination of CRLs and Certificate
status information within and outside of the Trustwave Secure Server Hierarchy.
Applicant agrees to receive communications from Trustwave via email.
6. DISCLAIMER OF WARRANTY AND LIMITATION OF LIABILITY
NO WARRANTIES OF ANY KIND INCLUDING ANY WARRANTY REGARDING MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ARE EXPRESSED OR ARE TO BE IMPLIED IN THE
TRANSACTION EVIDENCED BY THIS AGREEMENT.
IN CASES WHERE TRUSTWAVE HAS ISSUED AND MANAGED A CERTIFICATE IN COMPLIANCE WITH
THE GUIDELINES AND ITS POLICIES AS SET FORTH IN ITS CPS, TRUSTWAVE SHALL NOT BE
LIABLE TO THE APPLICANT OR ANY OTHER THIRD PARTIES FOR ANY LOSSES SUFFERED AS A
RESULT OF USE OR RELIANCE ON SUCH CERTIFICATE BEYOND THOSE SPECIFIED IN
TRUSTWAVE'S CPS. IN CASES WHERE TRUSTWAVE HAS NOT ISSUED OR MANAGED A
CERTIFICATE IN COMPLETE COMPLIANCE WITH THE GUIDELINES AND ITS CPS, ITS
LIABILITY FOR DIRECT DAMAGES FOR ANY CAUSE OF ACTION OR LEGAL THEORY INVOLVED
FOR ANY AND ALL CLAIMS, LOSSES OR DAMAGES SUFFERED AS A RESULT OF THE USE OR
RELIANCE ON SUCH CERTIFICATE BY ANY APPROPRIATE MEANS SHALL IN NO CIRCUMSTANCE
EXCEED $2,000 PER CERTIFICATE.
IN NO EVENT SHALL TRUSTWAVE BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR
CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF DATA, OR OTHER
INDIRECT, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING FROM OR IN CONNECTION WITH
THE USE, DELIVERY, LICENSE, PERFORMANCE OR NONPERFORMANCE OF CERTIFICATES,
DIGITAL SIGNATURES, OR ANY OTHER TRANSACTIONS OR SERVICES OFFERED OR
CONTEMPLATED BY THIS AGREEMENT OR THE CPS. TRUSTWAVE WILL NOT BE HELD LIABLE IN
ANY CIRCUMSTANCE RELATING TO THE APPLICANT BREACHING ITS REPRESENTATIONS OR
OBLIGATIONS UNDER SECTION 4 OF THIS AGREEMENT.
7. TERM AND TERMINATION
i. This Agreement shall terminate on the earliest of:
a. The expiration date of the Certificate issued; or
b. Failure by Applicant to perform any of its material obligations under this
Agreement if such breach is not cured within fifteen (15) days after receipt of
notice thereof from Trustwave.
ii. Termination of this Agreement shall not affect your obligation to pay for
the Certificate(s).
8. EFFECT OF TERMINATION
Upon termination of this Agreement for any reason, Applicant's Certificate shall
be revoked by Trustwave in accordance with Trustwave's procedures then in
effect. Upon revocation of Applicant's Certificate for any reason, all authority
granted to Applicant pursuant to Section 2 shall terminate. Such termination or
revocation shall not affect Sections 5, 6, 7, 9 and 10 of this Agreement which
shall continue in full force and effect to the extent necessary to permit the
complete fulfillment thereof.
9. MISCELLANEOUS PROVISIONS
GOVERNING LAW
THE PARTIES ACKNOWLEDGE THAT THE TRANSACTION THAT IS THE SUBJECT MATTER HEREIN
BEARS A REASONABLE RELATION TO THE STATE OF DELAWARE IN THE UNITED STATES OF
AMERICA AND THAT THIS AGREEMENT SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE
WITH THE LAWS OF THE STATE OF DELAWARE (WITHOUT REFERENCE TO CONFLICT OF LAWS)
AND SHALL BE SUBJECT TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL
COURTS LOCATED IN CHICAGO, IL. THE PARTIES EXPRESSLY AGREE TO EXCLUDE FROM THIS
AGREEMENT ANY APPLICATION OF THE UNITED NATIONS CONVENTIONS ON CONTRACTS FOR THE
INTERNATIONAL SALE OF GOODS, 1980, AND ANY SUCCESSOR THERETO.
Binding Effect
Except as otherwise provided herein, this Agreement shall be binding upon, and
inure to the benefit of, the successors, executors, heirs, representatives,
administrators and assigns of the parties hereto. Neither this Agreement nor
Applicant's Certificate shall be assignable by Applicant. Any such purported
assignment or delegation shall be void and of no effect and shall permit
Trustwave to terminate this Agreement.
Severability
If any provision of this Agreement, or the application thereof, shall for any
reason and to any extent, be invalid or unenforceable, the remainder of this
Agreement and application of such provision to other persons or circumstances
shall be interpreted so as best to reasonably effect the intent of the parties
hereto.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS
AGREEMENT WHICH PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES
OR EXCLUSION OF DAMAGES IS INTENDED BY THE PARTIES TO BE SEVERABLE AND
INDEPENDENT OF ANY OTHER PROVISION AND TO BE ENFORCED AS SUCH.
Entire Agreement
This Agreement constitutes the entire understanding and agreement of the parties
hereto with respect to the subject matter hereof and supersedes all prior and
contemporaneous agreements or understandings between the parties.
Notices
Whenever Applicant desires or is required to give any notice, demand, or request
to Trustwave with respect to this Agreement, each such communication shall be in
writing and shall be effective only if it is delivered by a courier service that
confirms delivery in writing or mailed, certified or registered mail, postage
prepaid, return receipt requested, addressed to Trustwave, Attn. Legal
Department, 70 W. Madison St., Suite 1050, Chicago, IL 60602. Such
communications shall be effective when they are received.
Trade Names, Logos
By reason of this Agreement or the performance hereof, Applicant and Trustwave
shall acquire no rights of any kind in any trademark, brand name, logo or
product designation of the other party and shall not make any use of the same
for any reason except as otherwise authorized in writing by the party which owns
all rights to such trademarks, trade names, logos or product designation.
Dispute Settlement
Any dispute, controversy or claim arising under, in connection with or relating
to this Agreement, the CPS, Trustwave’s Websites, or any Certificate issued by
Trustwave shall be subject to and settled finally by binding arbitration in
accordance with the Arbitration Rules of the American Arbitration Association
(AAA). All arbitration proceedings shall be held in Chicago, IL. There shall be
one arbitrator appointed by the AAA who shall exhibit a reasonable familiarity
with the issues involved or presented in such dispute, controversy or claim. The
award of the arbitrator shall be binding and final upon all parties, and
judgment on the award may be entered by any court having proper jurisdiction
thereof. This Agreement, the CPS and the rights and obligations of the parties
hereunder and under any Certificate issued by Trustwave shall remain in full
force and effect pending the outcome and award in any arbitration proceeding
hereunder. In any arbitration arising hereunder, each party to the preceding
shall be responsible for its own costs incurred in connection with the
arbitration proceedings, unless the arbitrator determines that the prevailing
party is entitled to an award of all or a portion of such costs, including
reasonable attorneys fees actually incurred.
Intended Third Party Beneficiaries
The parties understand and agree that Microsoft and any other third party that
Trustwave wishes to have the Trustwave roots included in the third party’s
certificate store, browsers, devices, software, and other products is an
intended third party beneficiary of this Agreement.
10. ACCEPTANCE
By agreeing to use the Certificate, Applicant agrees to be bound by this
Agreement and the CPS. Further, in accordance with the Uniform Electronic
Transactions Act and, to the extent applicable, the Federal U.S. law governing
Electronic Signatures in Global and National Commerce, the Applicant agrees to
be bound by this Agreement and the CPS by providing an electronic signature
logically associated with this Agreement. In accordance with Section 9 above,
this Agreement (including the manner of acceptance) is governed by and construed
in accordance with the laws of the State of Delaware.
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